Effective Date: September 1,2024

 

Sistas Love Events LLC ("we," "us," or "our") is committed to protecting your privacy and ensuring that your personal data is handled securely and responsibly. This Privacy Policy outlines the types of personal information we collect, how we use it, and the rights you have regarding your information under applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

 

Information We Collect

We collect the following categories of personal information from you:

• Contact Information: Full name, email address, postal address, phone number.

• Event Information: Details of events you request, including guest lists, venue preferences, special requirements, and dietary restrictions for catering.

• Catering Information: Food preferences, dietary restrictions, allergies, and catering-related details specific to your event.

• Payment Information: Billing details, payment methods, and transaction data.

• Browsing Data: When you visit our website, we may collect data such as your IP address, browser type, and interactions with our site (cookies, log files, etc.).

 

How We Use Your Information

We use the personal information collected for the following purposes:

• Event and Catering Services: To provide, manage, and customize event and catering services according to your preferences, including ensuring dietary restrictions and food allergies are respected.

• Communication: To communicate with you regarding your event, respond to inquiries, and provide updates.

• Billing and Payment: To process payments and issue invoices for our services.

• Marketing: With your consent, we may use your email to send newsletters, offers, or event-related updates. You can opt out at any time.

• Legal Compliance: To comply with legal obligations, resolve disputes, and enforce agreements.

Your Rights

Under GDPR and CCPA, you have several rights regarding your personal data:

• Right to Access: You can request a copy of the personal data we hold about you.

• Right to Rectification: You have the right to correct any inaccurate or incomplete personal information.

• Right to Erasure: You may request that we delete your personal data, subject to legal requirements.

• Right to Data Portability: You can request your personal data in a structured, commonly used, and machine-readable format.

• Right to Object: You may object to the processing of your personal data for direct marketing or other purposes.

• Right to Opt-Out of Sale of Personal Data (CCPA): You have the right to opt-out of the sale of your personal information if applicable.

Sharing Your Information

We do not sell your personal information. However, we may share your data with trusted third-party service providers for the purpose of delivering our event planning and catering services, such as:

• Event Vendors and Venues: To coordinate event details like catering, venues, and entertainment.

• Catering Partners: To ensure your dietary restrictions and catering preferences are adhered to for your event.

• Payment Processors: To facilitate payments securely.

• Marketing Platforms: For email communication and marketing with your consent.

 

Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

 

Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by law. Upon the completion of your event or upon request, we will securely delete your personal data, except where we are legally required to retain it.

International Data Transfers

As an international event planner, we may transfer your personal data to third-party service providers located outside the European Economic Area (EEA). We ensure that appropriate safeguards are in place to protect your data in compliance with GDPR.

 

Children’s Privacy

Our services are not directed at children under the age of 16, and we do not knowingly collect personal information from children. If we discover that a child under 16 has provided us with personal data, we will delete such data immediately.

 

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your browsing experience on our website. You can control cookies through your browser settings and opt out of certain cookie use, including for personalized advertising.

 

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal, operational, or regulatory reasons. We encourage you to review this page regularly for the latest updates.

 

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

 

Sistas Love Events LLC
Email:

ShareemaB@sistasloveevents.com

Tatyana@sistasloveevents.com
Phone: 704.804.1408